Help Center

How to Accessing Your Email via Webmail in cPanel

This tutorial helps you easily access your business emails directly through your browser—no additional software needed.

Step 1: Access the Webmail Login Page

  • Open your browser (Chrome, Firefox, etc.)
  • Enter the following URL in the address bar:
https://domain.com:2096

Note: If your browser displays a security warning, click on “Advanced” and then “Proceed” or “Continue Anyway.”

Step 2: Enter Your Email Credentials

On the login screen, enter the following:

  • Email Address: e.g. info@domain.com
  • Password: the password provided by your admin or support team

Then click the Login button.

cPanel Webmail login

Step 3: Choose a Webmail Interface

After logging in, you’ll be asked to select a Webmail application.

We recommend: Roundcube
It’s fast, modern, and user-friendly for most users.

You can tick “Open my inbox when I log in” to avoid this prompt in the future.

cPanel Roundcube Webmail

Step 4: Using Roundcube to Manage Your Email

Once inside Roundcube, you can perform all standard email actions:

DescriptionFeature
View incoming emails📥 Inbox
Send new emails✉️ Compose
Respond to or forward messages🔁 Reply / Forward
Manage deleted emails🗑️ Trash
Configure your account, signature, filters, etc.⚙️ Settings
Roundcube Webmail main dashboard

Step 5: Set Up an Email Signature

To automatically add a signature to all your outgoing emails:

  1. Go to Settings
  2. Click Identities on the left sidebar
  3. Select your email account
  4. In the Signature field, write your signature
  5. Click Save

Example:

Best regards,  
Olivia Miller
Sales Manager – Your Company Name
www.domain.com
Set Up an Email Signature Roundcube webmail

Step 6: Enable Auto-Responder (Vacation Reply)

If you’re unavailable, you can set up an auto-reply message. (This option is often managed via cPanel rather than Webmail.)

If you have access to cPanel:

  1. Log in to your cPanel
  2. Click on Autoresponders
  3. Select the appropriate email and create a message

Example:

Hello,  
I will be out of the office from May 10 to May 17. During this time, responses may be delayed.
Best regards,
settings Autoresponder section in cPanel

Important Security Tips

  • Always use the HTTPS version: https://domain.com:2096
  • Never save your password on shared or public devices
  • Use Private/Incognito mode when accessing email on unfamiliar devices
  • Always click Logout after finishing
Logout button in Roundcube

Step 7: Free Up Email Storage Space

  1. Navigate to folders like Trash, Spam, and Sent
  2. Delete old or unnecessary messages
  3. Download important messages to your computer if needed

Step 8 (Optional): Connect Email to Mobile or Outlook

For permanent access from your phone or email clients like Outlook:

IMAP Servermail.domain.com – Port 993 (SSL)
SMTP Servermail.domain.com – Port 465 (SSL)
UsernameYour full email address
PasswordYour email password

For non-technical users, it’s best to ask the support team to configure this.

Summary

You can now easily:

  • Access your Webmail
  • Send and receive emails
  • Configure signatures and filters
  • Keep your mailbox organized and secure

If you run into any problems, feel free to contact our support via the ticketing system.

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We’re always improving our help center.
If you have suggestions or found something unclear, please let us know!

Table of Contents

We’re always improving our help center.
If you have suggestions or found something unclear, please let us know!